Delivery & Returns

We offer free standard delivery on all orders over £100.

Standard delivery takes 3-5 business days. Express delivery is available for £5.99 and takes 1-2 business days.

REDO THIS BIT

As our candles are handmade and prepared especially for each order, we’re unable to accept returns or offer refunds unless something has gone wrong on our side. If your order arrives damaged during postage, please contact us as soon as possible with photos and we’ll happily look into it and make things right. We carefully package every order with love, and your happiness is important to us, so if there’s an issue caused in transit, we’ll always do our best to help.

All orders are carefully prepared and dispatched within 1–2 working days.

Please note: pre-order items have a dispatch time of up to 2 weeks. This will always be clearly stated on the product page as this happens when we temporarily run out of stock, a pre-order option will be available while we prepare new stock.